I can't make calls on my JrTrack

Created by Brigid, Modified on Tue, 12 Dec 2023 at 02:55 PM by Eric Thorson

Having trouble with calls?

We created an Optimized Calling setting just for this scenario. This will place calls over the internet rather than a cellular connection, and can often be more reliable. It's a free setting you can change right now!  You will be assigned a new number. To switch to Optimized Calling:


On the watch, go to the settings app. Tap Device, scroll down to Call Network and tap it. Then tap Optimized. Your watch will check a few settings and switch you over to the new setting and give you a new phone number. Now you're all set to call on the new Optimized Setting!




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